📩 How to Submit
Once you have your invoice and supporting photos ready, you can submit your ungate request through Amazon Seller Central. The submission process is simple, but it must be done correctly to avoid delays or declines.
Where To Find The Ungate Page
You can submit an ungate request from:
The product page when you try to list a restricted item.
The Add a Product tool inside Seller Central.
Amazon will show a message that says your account is not approved to sell this brand or category. There will be a button that says Request Approval. Click this to open the submission form.
What You Need Before Submitting
Have these ready:
Your invoice file saved as a PDF.
3 supporting photos if needed.
Correct account details that match your invoice.
Make sure the invoice is clear, readable, and shows the correct quantity.
How To Upload Your Invoice
When the approval form opens:
Click Select Files.
Upload your invoice in PDF, JPG, PNG, or DOC format.
Confirm the invoice includes your name, address, supplier details, product details, and the correct quantity.
Tick the confirmation box that states the provided information is accurate.
How To Upload Your Photos
If you have photos to support your invoice:
Upload the photo of the products.
Upload the photo of the packaging.
Upload the photo of the printed invoice.
Photos are optional but very helpful for new sellers or anyone who has been declined before.
Writing The Submission Note
Sometimes at the bottom of the form you will see a box where you can leave a note. Keep it short and simple.
Example:
I have uploaded my invoice and supporting photos. All items were purchased directly from a genuine supplier for resale on Amazon. Please let me know if you need anything else.
A short and clear message makes the review easier.
What Happens After You Submit
Once you submit the request:
Amazon usually reviews your documents within a few hours to 48 hours.
You may receive approval immediately if the invoice is clear.
Amazon may ask for additional evidence such as clearer photos.
Amazon may decline the request if something is missing.
Do not panic if you get declined. Most declines can be fixed with a simple resubmission.
When To Resubmit
Resubmit your documents if:
Amazon says they cannot read the invoice.
They want clearer photos.
They cannot verify the supplier.
The reviewer made an error.
Rename the invoice file, take fresh photos, and upload the new set. Amazon often approves on the second attempt.
Submitting your ungate correctly is one of the easiest parts of the process. Once approved, you can list products from the brand and begin building trust for future auto ungates.
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